[rt-users] RT decides to change my query

[Stephen Turner]

At Thursday 8/25/2005 11:05 AM, Chris Benard wrote:

>RT changes my query to say AND, instead of OR after the owner of 
>cbenard.  I've formatted this SEVERAL ways, but none seem to work. Here's 
>what I'm trying to do:  I want to see all tickets in all queues that are 
>owned by me, and I want to see all tickets in General owned by me or 
>Nobody.  The only status on any of the tickets that I want to see is open 
>and new.

You might find that the 'Advanced' search screen is the best way to do what 
you need -

Steve