[rt-users] RT decides to change my query

[Stephan Uhlmann]

On Thursday 25 August 2005 17:05, Chris Benard wrote:
> Here's what I'm trying to do:  I want to see all tickets in all queues
> that are owned by me, and I want to see all tickets in General owned by
> me or Nobody.  The only status on any of the tickets that I want to see
> is open and new.


Try reducing your query to:

(
   Status = 'new'
   OR
   Status = 'open'
)
AND
(
   (
     Owner = 'cbenard'
   )
   OR
   (
     Queue = 'General'
     AND
     Owner = 'Nobody'
   )
)


which should be logically the same and maybe doesn't trigger that bug. (If 
that is a bug and not some genius perl function wanting to hint you at the 
logical imperfectness of the structure. ;))


Stephan
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