[rt-users] RT decides to change my query
Chris Benard
chris at highlandclinic.com
Thu Aug 25 17:05:18 EDT 2005
It changes that to:
( Status = 'new' OR Status = 'open' ) AND ( ( Owner = 'cbenard'
) AND ( Queue = 'General' AND Owner = 'Nobody' ) )
It doesn't like that OR. It changes it to AND, no matter what.
Chris
Stephan Uhlmann wrote:
> On Thursday 25 August 2005 17:05, Chris Benard wrote:
>
>>Here's what I'm trying to do: I want to see all tickets in all queues
>>that are owned by me, and I want to see all tickets in General owned by
>>me or Nobody. The only status on any of the tickets that I want to see
>>is open and new.
>
>
>
> Try reducing your query to:
>
> (
> Status = 'new'
> OR
> Status = 'open'
> )
> AND
> (
> (
> Owner = 'cbenard'
> )
> OR
> (
> Queue = 'General'
> AND
> Owner = 'Nobody'
> )
> )
>
>
> which should be logically the same and maybe doesn't trigger that bug. (If
> that is a bug and not some genius perl function wanting to hint you at the
> logical imperfectness of the structure. ;))
>
>
> Stephan
>
>
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