[rt-users] rt-mailgate problems

[Ruslan Zakirov]

did you run newaliases after you've added alises?
look into /var/log/mail or /var/log/messages.
also look into RT log file/

On 8/29/05, Tomas Doyle XA (DL/LMI) <tomas.xa.doyle at ericsson.com> wrote:
> Hi RT users,
> 
> recently (by luck) rt was working fine and
> the auto generated mails were being delivered with no problems
> the host machine that holds the rt installation stalled
> and was forced into reboot and since then mails are not
> being delivered.
> 
> below is what i added to the /etc/aliases file, a queue i have created is called IMAC
> does it look correct are there any methods as to find out where this process is failing
> 
> IMAC: "/etc/smrsh/rt-mailgate --queue IMAC --action correspond --url http://xxxx.xxx.xxx.ericsson.se/rt/"
> IMAC-comment: "/etc/smrsh/rt-mailgate --queue IMAC --action comment --url http://xxxx.xxx.xxx.ericsson.se/rt/"
> 
> Thanks for any help
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-- 
Best regards, Ruslan.