[rt-users] 'make initialize-database' giving error while installation

[Nathan, Ahalya]

Hi all,

I am trying to configure RT in my system but it fails when I run the
"make initialize-database' command. 

 

I did the following steps:

[root at example rt-3.4.1]#./configure -prefix=/usr/local/rt_dev/rt
--with-fastcgi -with-oracle

And then ran the following commands:

*********************************************

perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --verbose

perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --install

perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --verbose |
grep MISSING

perl -MCPAN -e 'install MIME::Base64'

perl -MCPAN -e 'install MIME::Entity'

perl -MCPAN -e 'install Log::Dispatch'

perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --install

perl sbin/rt-test-dependencies --with-oracle --with-fastcgi --verbose |
grep MISSING

make install

 

This installs RT in the directory specified but when I run the make
initialize-database command it gives an error:

 

root at example rt-3.4.1]#make initialize-database

[root at example rt-3.4.1]# Please specify that user's database password
below. If the user has no database

> password, just press return.

> 

> Password:

> DSN component 'example' is not in 'name=value' format at
/usr/local/lib/perl5/site_perl/5.8.6/i686-linux/DBI.pm line 598

> DBI connect('example;port=1522','root',...) failed: Can't connect
using this syntax without specifying a HOST and a SID at
//usr/local/rt_dev/rt/sbin/rt-setup-database line 101

-bash: Please: command not found

-bash: connect: command not found

[root at webtlh01 rt-3.4.1]# Failed to connect to
dbi:Oracle:example;port=1522 as root: Can't connect using this syntax
without specifying a HOST and a SID at
//usr/local/rt_dev/rt/sbin/rt-setup-database line 101, <STDIN> line 1.

> make: *** [initialize-database] Error 255

 

 

I did make changes to the RT_SiteConfig.pm to give the database type,
user,password, database, port( I am giving 1522 since 1521 is in use).
Could someone tell me what I am doing wrong.

 

Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 449-8218 phone
(402) 449-8131 fax

 

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