[rt-users] Issues with rich formatted mails

[Bjørn Skovlund Rydén]

Hi

I've tried using the SetTicketPropertiesViaMail, in a slightly modified version. After a bit of troubleshooting, I found that it has serious issues with rich formatted texts.
$self->TransactionObj->Attachments->First->Content doesn't return any text if it's a rich format email. How would I go about fixing this?

Thanks in advance :)

Best regards

Bjørn Skovlund Rydén
System- and Networkadministration
24-7 MusicShop