[rt-users] Issues with rich formatted mails

[Ruslan Zakirov]

What is "rich formatted" text? Is it html? Or .rtf attachment? Does
email source have text/plain alternative part of the "rich formatted"
part?


On 8/31/05, Bjørn Skovlund Rydén <bjorn at 247ms.com> wrote:
> Hi
> 
> I've tried using the SetTicketPropertiesViaMail, in a slightly modified version. After a bit of troubleshooting, I found that it has serious issues with rich formatted texts.
> $self->TransactionObj->Attachments->First->Content doesn't return any text if it's a rich format email. How would I go about fixing this?
> 
> Thanks in advance :)
> 
> Best regards
> 
> Bjørn Skovlund Rydén
> System- and Networkadministration
> 24-7 MusicShop
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 
> Buy your copy of our new book, RT Essentials, today!
> 
> Download a free sample chapter from http://rtbook.bestpractical.com
> 


-- 
Best regards, Ruslan.