[rt-users] Anybody using SelectRequestor?

[Kelly F. Hickel]

If there's no org value for a user, it's not put into the list.  That's easy to change, just add an else clause to the if statement below, may put them all in an org called "NoOrg" or something....

 

    if((!defined ($org)) || ($org eq "")) {
      my $i = index($User->Name, "@");
      # Note that if index returned -1, we'll start at zero, just using the entire email addr as the org
      $org = substr $User->Name, $i+1;
    }

 

So:

Else {

$org = "NoOrg";

}

 

-- 

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com

  _____  

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ben Robson
Sent: Wednesday, August 31, 2005 8:04 AM
To: Jörg Ungermann; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Anybody using SelectRequestor?

 

Jorg,

Double check your permissions.  Initially I found that only my priv' users were showing up, but then later when I re-did the permissions for the unpriv' users, they too started showing up.

I also suspect, but have not tested, you need to make sure that all users belong to a "Company Name" in their personal settings.  I suspect without a "Company Name" the script would not find them, or would not know where to group them.

BenR


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com on behalf of Jörg Ungermann
Sent: Wed 8/31/2005 6:52 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Anybody using SelectRequestor?


I just found the RT contribution SelectRequestor.

It makes it possible to select users from lists when creating new tickets (instead of typing tem in)

It seems to work but i cannpot get more than 1 user (and root in addition) listed.

Anybody having this up and running?
Is there a solution to get all users listed?

Thanks

Joerg
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