[rt-users] Unmerging tickets.

[Scott Frisbie]

While doing a mass merge of several tickets into one, one of our techs
accidentally got a ticket into the bunch that shouldn't have gone in
with the rest. Is there a way to 'unmerge' a ticket? From the
documentation, it looks like the only way is to change entries in the
DB. I'd rather not have to mess with the DB directly if possible. 


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Thanks!
Scott Frisbie (Friz) 8^)
scottf at eAcceleration.com
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"Traveling through hyperspace ain't like dusting crops, boy. Without
precise calculations, we'd fly right through a star, or bounce too close
to a supernova, and that would end your trip real quick, wouldn't it?" —
Han Solo
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