[rt-users] Unmerging tickets.

[Ruslan Zakirov]

On 8/31/05, Scott Frisbie <scottf at eacceleration.com> wrote:
> While doing a mass merge of several tickets into one, one of our techs
> accidentally got a ticket into the bunch that shouldn't have gone in
> with the rest. Is there a way to 'unmerge' a ticket? From the
> documentation, it looks like the only way is to change entries in the
> DB. I'd rather not have to mess with the DB directly if possible.
There is no way to unmerge tickets without changing DB directly.

> 
> 
> --
> Thanks!
> Scott Frisbie (Friz) 8^)
> scottf at eAcceleration.com
> --
> "Traveling through hyperspace ain't like dusting crops, boy. Without
> precise calculations, we'd fly right through a star, or bounce too close
> to a supernova, and that would end your trip real quick, wouldn't it?" —
> Han Solo
> --
> 
> 
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-- 
Best regards, Ruslan.