[rt-users] [Fwd: rt with apache + fastcgi - RHEL4 not working]

Justin Zygmont justin at cityfone.net
Thu Dec 1 15:31:41 EST 2005

I didn't get any replies when I fist sent this message, I was really 
hoping someone has an idea what could possibly be wrong.  Any help would 
be greatly appreciated.

  -------    original message ----

Hi, I have followed the instructions from the wiki about how to install
rt 3.4.4 on RHEL4 with fastcgi, and i'm suprised that it doesn't work.
  when I browse to login, I can get the login page, but then it says:

You're almost there!
You haven't yet configured your webserver to run RT. You appear to have
installed RT's web interface correctly, but haven't yet configured your
web server to "run" the RT server which powers the web interface. The
next step is to edit your webserver's configuration file to instruct it
to use RT's mod_perl, fastcgi or speedycgi handler.

my httpd config is almost the same as it shows from the wiki at:
Here is what i have:

LoadModule fastcgi_module modules/mod_fastcgi.so

NameVirtualHost *:80

FastCgiIpcDir /tmp
FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 -processes 9

<VirtualHost *:80>
     ServerName citysupport
     DocumentRoot /opt/rt3/share/html/
     ErrorLog logs/citysupport/error_log
     AddHandler fastcgi-script .fcgi
     <Directory "/opt/rt3/share/html">
         Options FollowSymLinks ExecCGI
         AllowOverride None
    Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
    ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/

Any help would be tremendously appreciated..

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