FW: [rt-users] Installin RT on Ubuntu

Gilberto Ribeiro gilbertoribeiro at netcabo.pt
Fri Dec 2 12:53:25 EST 2005

I don't know if this mail has arrived, so I'm resending it.



Gilberto Ribeiro

Safira - TvCabo - DRSIP

 <http://www.safira.pt/> www.safira.pt


De: Gilberto Ribeiro [mailto:gilbertoribeiro at netcabo.pt] 
Enviada: quarta-feira, 30 de Novembro de 2005 23:24
Para: Jesse Vincent
Cc: rt
Assunto: Re: [rt-users] Installin RT on Ubuntu


Hi again,

I'm new to linux, and extremely new to RT (i love RT as a user, but i'd like
to install it myself and use it elsewhere).
I'm following the step by step guide on the bestpractical web sibe, but it's
not clear enouh, and has missing pois.
You've told me to run this command (cpan DBD::Pg), witch asks me a lot of
questions that i cannot answer.

I've been to cpan's web site where i've seen that this is a POSTgreSQL
driver for the DBI module, but i've got mysql installed no postgresql.
Can you (or anybody) help?
I'd like a guide for dummies.

Gilberto Ribeiro

On Wed, 2005-11-30 at 17:10 -0500, Jesse Vincent wrote: 

On Wed, Nov 30, 2005 at 09:58:07PM +0000, Gilberto Ribeiro wrote:
> Hi,
> I'm trying to install RT on Ubuntu 5.10, but i'm gettint the following
> error while populating the DB:
>  # rt-setup-database-3.4 --action init -dba rtuser
> --prompt-for-dba-password
> In order to create or update your RT database,this script needs to
> connect to your Pg instance on localhost as rtuser.
> Please specify that user's database password below. If the user has no
> database
> password, just press return.
> install_driver(Pg) failed: Can't locate DBD/Pg.pm in @INC (@INC
> contains: /usr/share/request-tracker3.4/lib /etc/perl
/usr/local/lib/perl/5.8.7 /usr/local/share/perl/5.8.7 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl .) at (eval 190) line 3, <STDIN> line 1.
> Perhaps the DBD::Pg perl module hasn't been fully installed,
> or perhaps the capitalisation of 'Pg' isn't right.
> Available drivers: DBM, ExampleP, File, Proxy, Sponge, mysql.
>  at /usr/sbin/rt-setup-database-3.4 line 132
> root at SCSI:/home/gr # locate Pg.pm
> /usr/share/perl5/DBIx/SearchBuilder/Handle/Pg.pm
cpan DBD::Pg

Gilberto Ribeiro 


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