[rt-users] Creating system user...Can't find Principals.id

Flynn, Timothy J timothy-flynn at uiowa.edu
Mon Dec 5 16:09:09 EST 2005


I've seen this issue on the listserve over the past couple months but I
haven't seen a fix.  Seems like everyone that was experiencing this was
using PostgreSQL 8.1.  I am getting this error when I attempt to
initialize the db from the make command for the first time.


Red Hat Linux:
2.6.9-5.EL #1 Wed Jan 5 19:22:18 EST 2005 i686 i686 i386 GNU/Linux

PostgreSQL 8.1


Now creating a database for RT.
Creating Pg database rt3.
Now populating database schema.
Creating database schema.
Done setting up database schema.
Now inserting database ACLs
Done setting up database ACLs.
Now inserting RT core system objects
Checking for existing system user...not found.  This appears to be a new
installation.
Creating system user...Can't find Principals.id  for OID 0[Mon Dec  5
20:28:20 2005] [crit]: Couldn't create a Principal on new user create.
Strange things are afoot at the circle K
(/usr/local/rt3/lib/RT/User_Overlay.pm:480)
Could not create user
make: *** [initialize-database] Error 1






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