[rt-users] Autoclose a Specific Subject String

[Todd Chapman]

Perl problem.

$self->TicketObj->Subject = "My Subject"

should be:

$self->TicketObj->Subject eq "My Subject"

On Thu, Dec 08, 2005 at 05:35:15PM +1100, Matt -|- Cheeky Nature -|- wrote:
> Hi all.
> 
> I would like to Autoclose a ticket matching an exact subject.
> I am on RT 3.4.4
> This is what I have tried. (mostly from http://www.soundwave.net/~wmono/rt/)
> 
> Description: Auto-Close
> Condition: On Create
> Action: User Defined
> Template: Global template: Blank
> Stage: TransactionCreate
> Custom condition:
> 
> if (($self->TicketObj->Subject = "My Subject" )  &&
> ($self->TicketObj->Sender = "apache at localhost" )) {
> 1;
> } else {
>   undef;
> }
> 
> Custom action preparation code: 1;
> Custom action cleanup code:
> 
> $self->TicketObj->SetStatus( "resolved" );
> 1;
> 
> 
> 
> Prob Obvious but alas I am no Perl or otherwise programmer... TIA
> 
> Regards, Matt.
> 
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