[rt-users] alterin html

Craig Stevenson stevensc at nsuok.edu
Thu Dec 8 18:00:29 EST 2005


Thanks for the help on my email problems. 

I am seeking advice on how to proceed.  We would like to alter the 
display of the ticket when sent to the printer.  We have modified the 
css file accordingly.  The selection of which css (rt or ours) is made 
by checking the media.

We would like to add some fields to print out.  For instance, add a 
signature line, and some entries for start and stop time.  Someone will 
then go back enter the time data into RT.

to be clear, seeing something like this:

START ____________ STOP _____________

somewhere on the print out.

I am browsing through the many html files and am not seeing what needs 
to be modified.

Any comments on this venture would be well appreciated.

Enjoy the evening!

Craig Stevenson
|| stevensc at nsuok.edu | 918-456-5511x5955
|| Northeastern State University
|| 601 N. Grand | Tahlequah, Oklahoma 74464-2399

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