[rt-users] Do not send autoreply to certain emails

Asif Iqbal iqbala-rt-users at qwestip.net
Thu Dec 8 20:37:51 EST 2005

Hi All

Is there a way I can setup my queue so that for certain email(s) it does
not create an autoreply? There are two cases where I need this

1. When the email comes from a host and user at host is not a valid email
address or has no valid INBOX to receive the reply.

2. Another group--outside our control--also using RT to create ticket in
our queue and the RT goes back-and-forth bouncing with autoreplies.


Asif Iqbal
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"..there are two kinds of people: those who work and those who take the credit...try
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