Subject: [rt-users] creating web froms to interface with a queue

[Joseph Micciche]

> Does RT have anything like that, I couldn't see anything in the RT
> Essentials book or the wiki. If I wanted to have a form in my intranet
> for example to submit a request to an RT queue would I just build the
> form based on the default fields and custom fields I have created for
> that queue and then just have the form send the submission to the
> email associated with that queue? Is that the easiest way to do this?

That is one way. Another simple way is to use the SelfService interface
that comes with RT as a base for your custom needs.

joe