[rt-users] Troubles with mails sent on yahoo

Subredu Manuel diablo at iasi.roedu.net
Tue Dec 13 03:41:26 EST 2005


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 Hi,

 I have a very weird problem. I have a RT 3.4.1 setup configured. All
works just fine, until RT sends mails to yahoo. On yahoo I don't see the
message text. All I have is a 'save message text' url. Accessing that
URL I download the message text as a separate file. This is very
annoing. Do you have any clue how can I solve this ?

The details follows:

Template is:

RT-Attach-Message: no
X-RT-Queue: {$Ticket->QueueObj->Name}
Subject:{$Ticket->QueueObj->Description} - {$Ticket->Subject}
From: {
  my $u = $Transaction->CreatorObj;
  my $a = $Ticket->QueueObj->CorrespondAddress;
  $a = $Ticket->QueueObj->CommentAddress if ( $Transaction->Type eq
'Comment' );
  $a = $u->EmailAddress if ( $u->EmailAddress );
  my $res = $u->RealName || $u->Name;
  my $sep = ( index($res,'"') == -1 ? '"' : '');
  $res = $sep . $res . $sep . ' <' . $a . '>';
$res; }
To: { $Ticket->QueueObj->CorrespondAddress; }
Bcc: { $Ticket->QueueObj->CcAddresses; }



{$Transaction->Content()}

RT version is: 3.4.1

Yahoo mail headers:

X-Apparently-To:	 __ at yahoo.com via 206.190.38.146; Tue, 13 Dec 2005
00:35:24 -0800
X-YahooFilteredBulk:	82.77.29.26
X-Originating-IP:	[82.77.29.26]
Return-Path:	<www-data at x.ro>
Authentication-Results:	mta245.mail.re2.yahoo.com from=y.ro;
Received:	by x.ro (Postfix, from userid 33) id F41B61631483; Tue, 13 Dec
2005 10:33:45 +0200 (EET)
X-RT-Queue:	General
Subject:	[GFT #52] The default queue - test 16
From:	        "Subredu Manuel" <diablo at y.ro>
To:	        __ at yahoo.com
Reply-to:	rt at x.ro
In-Reply-To:	<rt-52 at GFT>
Message-ID:	<rt-3.4.1-52-1264-16.10.0626482047548 at x.ro>
Precedence:	bulk
X-RT-Loop-Prevention:	GFT
RT-Ticket:	GFT #52
Managed-by:	RT 3.4.1 (http://www.bestpractical.com/rt/)
RT-Originator:	diablo at y.ro
MIME-Version:	1.0
Content-Type:	text/plain; charset="utf-8"
Content-Transfer-Encoding:	8-bit
X-RT-Original-Encoding:	utf-8
Date:	         Tue, 13 Dec 2005 10:33:45 +0200 (EET)
X-Virus-Scanned:	by amavisd-new-20030616-p10 (Debian) at x.ro
Content-Length:	10

- --
=========================================
 inf. Manuel SUBREDU
 Network Engineer at RoEduNet Iasi

 Phone:     +40 (232) 201007
            +40 (742) 088067
 Email:     diablo at iasi.roedu.net
 website:   http://manuel.iasi.roedu.net
=========================================
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