[rt-users] Changing ticket actions

[Dave Kettmann]

Hi all,

 

At the top of a ticket, there are the ticket actions you can perform
with one click... (Example: Reply | Resolve | Open | Comment ...) What
file would I look at to change/add options to this list? I have tried
looking thru various files, and found nothing. It looks like it is a
callback of some sort, but I can't find the file it gets it from. Any
help is appreciated.

 

Thanks,

 

Dave Kettmann
NetLogic

314-266-4000



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