[rt-users] Changing ticket actions

Schultz, Eric ESchultz at corp.untd.com
Wed Dec 14 11:37:35 EST 2005


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Dave Kettmann
Sent: Tuesday, December 13, 2005 2:13 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Changing ticket actions

Hi all,
At the top of a ticket, there are the ticket actions you can perform with one click... (Example: Reply | Resolve | Open | Comment ...) What file would I look at to change/add options to this list? I have tried looking thru various files, and found nothing. It looks like it is a callback of some sort, but I can't find the file it gets it from. Any help is appreciated.
Dave Kettmann

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