[rt-users] changing users e-mail address

[Leif Nixon]

"Chris Hale" <chris-lists at pipelinewireless.us> writes:

> I have a user set up in RT that we cannot seem to change their e-mail
> address.  It gives me an error saying Illegal Value.

Probably there already exists an unprivileged user in RT with that
e-mail address. Locate that user (Configuration->Users->"Find people
whose email contains <address>") and change that user's email address
to something else (junk at example.com, or whatever seems suitable). You
should then be able to change the address of the privileged user.

-- 
Leif Nixon                       -            Systems expert
------------------------------------------------------------
National Supercomputer Centre    -      Linkoping University
------------------------------------------------------------