[rt-users] changing users e-mail address

Leif Nixon nixon at nsc.liu.se
Wed Dec 14 10:04:24 EST 2005

"Chris Hale" <chris-lists at pipelinewireless.us> writes:

> I have a user set up in RT that we cannot seem to change their e-mail
> address.  It gives me an error saying Illegal Value.

Probably there already exists an unprivileged user in RT with that
e-mail address. Locate that user (Configuration->Users->"Find people
whose email contains <address>") and change that user's email address
to something else (junk at example.com, or whatever seems suitable). You
should then be able to change the address of the privileged user.

Leif Nixon                       -            Systems expert
National Supercomputer Centre    -      Linkoping University

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