[rt-users] Need to set up many queues

Nick Metrowsky nmetrowsky at digitalglobe.com
Wed Dec 14 17:05:13 EST 2005

Hi Todd,

Thank you for your info. Just curious, I suspect I can specify fields in
the create command:

$q->Create( Name => $_, Description => "text, CorrespondAddress => "user
@domain", CommentAddress => "user at domain, InitialPriority => "1",
FinalPriority => "5", DefaultDueIn => "5",,,, )

Thank you for your help.


-----Original Message-----
From: Todd Chapman [mailto:todd at chaka.net] 
Sent: Wednesday, December 14, 2005 2:47 PM
To: Nick Metrowsky
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Need to set up many queues

On Wed, Dec 14, 2005 at 02:02:45PM -0700, Nick Metrowsky wrote:
> Hi Everyone,
>  Is there a good way to set up a bunch of queues rather quickly, as I
> need too set up over 30 Queues. I have been playing with a perl script
> that adds queues to the Queue table and Roles to the Groups table to
> assign Cc, AdminCc, Requestor, and Owner. When I employ this method,
> Roles do not show up on the Queue Groups Rights area. They only do
> a Queue is create via Request Tracker.

You need to use the RT Perl API!

use RT;
use RT::Queue;


for ( qw ( q_A q_B q_C ) ) {

    my $q = RT::Queue->new( $RT::SystemUser );
    $q->Create( Name => $_, ..........


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