[rt-users] Default Ticket Owner?

Goddard Lee lee.goddard at easa.eu.int
Thu Dec 15 04:57:43 EST 2005

I would like to have a default owner for tickets created in a specific queue, potentially just for those created via e-mail. 

Is there a standard means of doing this? 

My mail config is fine, but I'm about to hack it to add an --owner option to the existing --url and --queue.
Something tells me I'll be doing a Bad Thing.

Thanks in advance

Lee Goddard
Internet Application Analysis/Development
European Aviation Safety Agency
Administrative Directorate

E: Lee.Goddard at EASA.EU.int 
T: +49 221 89990 3221
F: +49 221 89990 3721
W: www.easa.eu.int
:: Ottoplat 1, D-50679 Köln, Germany

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