[rt-users] Default Ticket Owner?

[Drew Barnes]

You could modify a queue-specific scrip to do this.  I believe examples 
are in the wiki under Contributions.

Goddard Lee wrote:
> I would like to have a default owner for tickets created in a specific queue, potentially just for those created via e-mail. 
>
> Is there a standard means of doing this? 
>
> My mail config is fine, but I'm about to hack it to add an --owner option to the existing --url and --queue.
> Something tells me I'll be doing a Bad Thing.
>
> Thanks in advance
>
>
> Lee Goddard
> Internet Application Analysis/Development
> European Aviation Safety Agency
> Administrative Directorate
>
> E: Lee.Goddard at EASA.EU.int 
> T: +49 221 89990 3221
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> W: www.easa.eu.int
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati