[rt-users] Create ticket mail loop

[Victor Geere]

I've mailed a request to rt with rt being the only recipient.  I am now
getting multiple auto generated replies, each with a new ticket number.

It is just this one ticket that is doing that with me, but it briefly
happened before with other users.  I am not an admin cc of any queue.  I
have restarted httpd and the problem continues.

 

How do I halt this problem in the short term?  How do I prevent this
from happening in future?

 

Thanks and regards.

Victor

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