[rt-users] RE: Help! "Could not load a valid user"

Piszcz, Justin jpiszcz at servervault.com
Thu Dec 15 10:24:03 EST 2005


I believe I fixed the problem.

 

http://www.gossamer-threads.com/lists/rt/users/39884?do=post_view_thread
ed#39884

 

Worked for me.

 

Justin.

 

________________________________

From: Piszcz, Justin 
Sent: Thursday, December 15, 2005 10:17 AM
To: 'rt-users at lists.bestpractical.com'
Subject: RE: Help! "Could not load a valid user"

 

According to the logs,

 

Dec 15 22:24:31 rt RT:
<rt-3.4.1-19-384-5.11.5953709515658 at servervault.com> No recipients
found. Not sending.
(/usr/share/request-tracker3.4/lib/RT/Action/SendEmail.pm:247)  

 

How is this possible? I sent an e-mail and I am the requestor, no
recipients found?

 

Justin.

 

________________________________

From: Piszcz, Justin 
Sent: Thursday, December 15, 2005 10:12 AM
To: 'rt-users at lists.bestpractical.com'
Subject: Help! "Could not load a valid user"

 

Where do I set this up so it is a valid user?

 

-----Original Message-----
From: ops at my.domain.com [mailto:ops at my.domain.com] 
Sent: Thursday, December 15, 2005 10:16 PM
To: CustomerCare
Subject: Could not load a valid user

 

RT could not load a valid user, and RT's configuration does not allow

for the creation of a new user for your email.

 

 

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