[rt-users] RE: Help! "Could not load a valid user"

Piszcz, Justin jpiszcz at servervault.com
Thu Dec 15 10:46:27 EST 2005


Actually I was the requestor and yeah that was set to 0-- the main issue
though it has to be someone else to request it and it worked fine.  The
production server has it set to 0, thanks!

Justin.

-----Original Message-----
From: Stephen Turner [mailto:sturner at MIT.EDU] 
Sent: Thursday, December 15, 2005 10:34 AM
To: Piszcz, Justin; rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RE: Help! "Could not load a valid user"

At Thursday 12/15/2005 10:16 AM, Piszcz, Justin wrote:
>According to the logs,
>
>Dec 15 22:24:31 rt RT: 
><rt-3.4.1-19-384-5.11.5953709515658 at servervault.com> No recipients
found. 
>Not sending.
(/usr/share/request-tracker3.4/lib/RT/Action/SendEmail.pm:247)
>
>How is this possible? I sent an e-mail and I am the requestor, no 
>recipients found?
>
>Justin.
>

Let me guess - you don't have $RT::NotifyActor set to true? See 
http://wiki.bestpractical.com/index.cgi?FAQ under Mailgate

Steve 




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