[rt-users] rt acting slow and timing out upon replys

Nick Anderson nanderson at teamhpc.com
Thu Dec 15 13:51:50 EST 2005

I think I know whats taking so long. From what I can tell its sendmail being 
slow (at least in my case). Rt waits for all the mails to be sent before 
returning to the web interface instead of forking and disassociating. Is 
there a reason why it needs to wait on the SendEmail.pm to finish before 
returning to web interface?

On Thursday 15 December 2005 12:38 pm, Vivek Khera wrote:
> On Dec 14, 2005, at 5:19 PM, Nick Anderson wrote:
> > Also rt just seems a bit slow when dealing with any ticket
> > modifications. The
> > box is no slug its a dual xeon 3 Ghz with 4 Gig ram.
> I have a dedicated Xeon EM64T 3.0GHz with 1GB RAM just for my ~900Mb
> RT database and web server (running FastCGI) and occasionally get
> timeouts  on creating a ticket.  I can't understand why creating a
> ticket should take > 2 minutes sometimes.   My DB is postgres 8.0.4.
> Sometimes updates take a long time too.  It is just wierd -- almost
> as if the whole DB is locked for some operations (does it do silly
> things like that on non-mysql setups?)

Nick Anderson
Team HPC
nanderson at teamhpc.com

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