[rt-users] No RT user found when using crontool

[Haim Dimer]

Running the tool as root (uid 0) did the trick. I updated the wiki.

Haim Dimer
Systems Administrator
Prolexic Technologies
866-800-0366 x 1023



On Dec 15, 2005, at 4:39 PM, Haim Dimer wrote:

> I'm running RT 3.4.4 on Mac OS X. I have installed RT under my home  
> directory, Apache is running under my uid. All is well, I can  
> create tickets and everything. I have a haimdimer user in RT with  
> SuperUser privileges (and a password is set as well)
>
> I'm starting to play around with rt-crontool. I tried running it as  
> root, as haimdimer, setting RTUSER and RTPASS to haimdimer/pass and  
> the only message I get is
>
> No RT user found. Please consult your RT administrator.
>
> After reading the wiki, Google and the RT Essentials book, you're  
> my only hope.
>
> Haim Dimer
> Systems Administrator
> Prolexic Technologies
> 866-800-0366 x 1023
>
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Download a free sample chapter of RT Essentials from O'Reilly Media  
> at http://rtbook.bestpractical.com
>
> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
> San Francisco - Find out more at http://bestpractical.com/services/ 
> training.html