[rt-users] Steal ticket notify old owner

[John Lau]

Hi,

I would like to know how to setup the scripts, such that it can notify
the old owner of the ticket when it is stolen by another user. I search
archive and found there is a similar add-on for RT 2
(http://lists.bestpractical.com/pipermail/rt-users/2001-
December/005822.html). Can it be used on RT 3?

Best regards,
John Lau
-- 
John Lau Chi Fai
Cluster Technology Ltd. 
cflau at clustertech.com