[rt-users] msg cc

Michael Richardson mike at remc1.org
Mon Dec 19 11:11:17 EST 2005

>What scrips do you have configured globally & for the queue? 
>One-time Ccs (what you describe) are counted as 'other recipients' 
>in the scrip processing - so you'll need to have a scrip something 
>like 'On Correspond Notify Other Recipients with template 

Thanks, that was it!

Some unnamed person didn't think we needed those, so deleted them.....

RT, and the user support, is awesome!

Thanks again.
Michael Richardson			CompTIA A+ certified
REMC1 Technical Services Manager	http://www.remc1.org
PO Box 270			(906) 482-4520  x240
809 Hecla St			(906) 482-5031 fax
Hancock, MI  49930			(906) 370 5911 mobile

TWICE President			http://www.twice.cc

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