[rt-users] Changing a transaction content in a custom action?

Davin Flatten flatten at ecs.umass.edu
Mon Dec 19 15:25:00 EST 2005


This might be a simple question but I am unsure how to do the 
following:  Is it possible to change the content of 
$self->TransactionObj->ContentObj->SetContent VALUE in Custom action 
preparation code?  I am trying to take an web based email generated by 
Metadot an transform the email into an RT ticket that has custom fields, 
subject, etc.. by parsing the email's contents.  I am sure it's been 
done before.  If anyone has examples I would love to see them.

Davin Flatten

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