[rt-users] blank pages after statistics install

Rob Wilson robw at plattformad.com
Thu Dec 22 06:50:15 EST 2005

I installed RTx - statistics on 12/21/05. Ever since then the results pages
are coming back blank. The home page also. Just logging in, this could
happen. The alternate lines with colors are coming back but no information. 


I then hit the home button again and the tickets will show up. We can
reproduce this consistently. I thought it was an Internet explorer problem
but it has happens in firefox also. 


Here is our configuration

RT 3.4.1

Mysql 4.1

Debian sarge


Rtx Statistics 1.6.




Please let me know if you have any questions.





Rob Wilson
Project Manager
500 N. Rogers Rd.
Olathe, KS 66062
Phone: 913-254-6779
Fax: 913-764-3098 


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