[rt-users] Change default behavior of "Update multiple tickets?"

Albert Meyer from_rtlist at corenap.com
Thu Dec 22 17:33:05 EST 2005

When I click on "Update multiple tickets" the default is that all tickets are 
checked. If I have 100 tickets in a queue and wish to update 12 of them, I have 
to click 88 times to uncheck the rest (which makes the feature useless in such 
cases). I scanned the manual, searched mailing-list archives and asked our 
in-house RT expert but so far I have not found a way to change the default 
behavior to have them start out unchecked. Does anyone know how to do this?

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