[rt-users] Change default behavior of "Update multiple tickets?"

Jesse Vincent jesse at bestpractical.com
Thu Dec 22 18:23:08 EST 2005




On Thu, Dec 22, 2005 at 04:33:05PM -0600, Albert Meyer wrote:
> When I click on "Update multiple tickets" the default is that all tickets 
> are checked. If I have 100 tickets in a queue and wish to update 12 of 
> them, I have to click 88 times to uncheck the rest (which makes the feature 
> useless in such cases). I scanned the manual, searched mailing-list 
> archives and asked our in-house RT expert but so far I have not found a way 
> to change the default behavior to have them start out unchecked. Does 
> anyone know how to do this?

Give RT 3.5.6 a shot?



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