[rt-users] How to prevent Out-of-the-office Mails hitting RT ?

Leif Nixon nixon at nsc.liu.se
Thu Dec 29 04:39:34 EST 2005


Steffen Heinzmann <Steffen.Heinzmann at exel.com> writes:

> Is there a possiblity to filter the subject of each inbound e-mail
> to RT, that e-mails with certain subjects like the string "is not in
> the office" are not creating a Ticket in RT ?

That's best done outside of RT. I use procmail to filter the incoming
request stream.

-- 
Leif Nixon                       -            Systems expert
------------------------------------------------------------
National Supercomputer Centre    -      Linkoping University
------------------------------------------------------------



More information about the rt-users mailing list