[rt-users] How to prevent Out-of-the-office Mails hitting RT ?

Leif Nixon nixon at nsc.liu.se
Thu Dec 29 04:39:34 EST 2005

Steffen Heinzmann <Steffen.Heinzmann at exel.com> writes:

> Is there a possiblity to filter the subject of each inbound e-mail
> to RT, that e-mails with certain subjects like the string "is not in
> the office" are not creating a Ticket in RT ?

That's best done outside of RT. I use procmail to filter the incoming
request stream.

Leif Nixon                       -            Systems expert
National Supercomputer Centre    -      Linkoping University

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