[rt-users] [Fwd: RTx::Shredder issue thats just developed]

Adrian Carter cartera at lei.net.au
Fri Dec 30 23:04:31 EST 2005


Hey all,

   Been happily using RTx::Shredder with the 3.5.5 stuff no problems, 
slowly crunching through old tickets I need to purge (my attachments DB 
is 3.1G and growing!!!).

   I've gotten through about 2000 of the 100,000 odd tickets in the 
system, and well, its just broken. The DB seems ok, as I can browse 
tickets ok, but now whenever I run shredder from the commandline, I get 
the errors below. As I said, its just started occuring after a previous 
shredder instance died with error stat 255.

   What can I do to A: give you some more info (im happy for you to 
even jump onto the machine) or B: fix the problem :)

   Thanks for any assitance Ruslan!

       RT::Ticket-102905 object
       RT::Ticket-102911 object
       RT::Ticket-102915 object
Do you want to proceed? [y/N] y
[Wed Dec 28 12:42:50 2005] [crit]: Message: 'Dependecies list have reach 
its limit.
See $RT::DependenciesLimit in RTx::Shredder docs.
'


Trace begun at /opt/rt3/local/lib/RTx/Shredder/Dependencies.pm line 87
RTx::Shredder::Dependencies::_PushDependency('RTx::Shredder::Dependencies=HASH(0x9770b9c)', 
'Shredder', 'RTx::Shredder=HASH(0x8f5122c)', 'Flags', 1, 'BaseObj', 
'RT::Group=HASH(0x9922d4c)', 'TargetObj', 
'RT::CachedGroupMember=HASH(0x9b058dc)') called at 
/opt/rt3/local/lib/RTx/Shredder/Dependencies.pm line 53
RTx::Shredder::Dependencies::_PushDependencies('RTx::Shredder::Dependencies=HASH(0x9770b9c)', 
'Shredder', 'RTx::Shredder=HASH(0x8f5122c)', 'Flags', 1, 'BaseObj', 
'RT::Group=HASH(0x9922d4c)', 'TargetObjs', 
'RT::CachedGroupMembers=HASH(0x9958888)') called at 
/opt/rt3/local/lib/RTx/Shredder/Dependencies.pm line 59
RTx::Shredder::Dependencies::_PushDependencies('RTx::Shredder::Dependencies=HASH(0x9770b9c)', 
'BaseObj', 'RT::Group=HASH(0x9922d4c)', 'Flags', 1, 'TargetObjs', 
'ARRAY(0x924af24)', 'Shredder', 'RTx::Shredder=HASH(0x8f5122c)') called 
at /opt/rt3/local/lib/RTx/Shredder/Group.pm line 86
RT::Group::__DependsOn('RT::Group=HASH(0x9922d4c)', 'Shredder', 
'RTx::Shredder=HASH(0x8f5122c)', 'Flags', 1, 'Dependencies', 
'RTx::Shredder::Dependencies=HASH(0x9770b9c)') called at 
/opt/rt3/local/lib/RTx/Shredder/Record.pm line 66
RT::Record::Dependencies('RT::Group=HASH(0x9922d4c)', 'Shredder', 
'RTx::Shredder=HASH(0x8f5122c)') called at 
/opt/rt3/local/lib/RTx/Shredder/Record.pm line 207
RT::Record::_Wipeout('RT::Group=HASH(0x9922d4c)', 'Shredder', 
'RTx::Shredder=HASH(0x8f5122c)') called at 
/opt/rt3/local/lib/RTx/Shredder/Group.pm line 20
RT::Group::_Wipeout('RT::Group=HASH(0x9922d4c)', 'Shredder', 
'RTx::Shredder=HASH(0x8f5122c)') called at 
/opt/rt3/local/lib/RTx/Shredder/Record.pm line 197
RT::Record::Wipeout('RT::Group=HASH(0x9922d4c)', 'Shredder', 
'RTx::Shredder=HASH(0x8f5122c)') called at 
/opt/rt3/local/lib/RTx/Shredder/Dependencies.pm line 144
RTx::Shredder::Dependencies::Wipeout('RTx::Shredder::Dependencies=HASH(0x97709b0)', 
'WithoutFlags', 4112, 'Shredder', 'RTx::Shredder=HASH(0x8f5122c)') 
called at /opt/rt3/local/lib/RTx/Shredder/Record.pm line 214
RT::Record::_Wipeout('RT::Ticket=HASH(0x980d0e0)', 'Shredder', 
'RTx::Shredder=HASH(0x8f5122c)') called at 
/opt/rt3/local/lib/RTx/Shredder/Record.pm line 197
RT::Record::Wipeout('RT::Ticket=HASH(0x980d0e0)', 'Shredder', 
'RTx::Shredder=HASH(0x8f5122c)') called at 
/opt/rt3/local/lib/RTx/Shredder.pm line 348
RTx::Shredder::Wipeout('RTx::Shredder=HASH(0x8f5122c)') called at 
./rtx-shredder line 100
(/opt/rt3/lib/RT.pm:295)
\

-- 
Adrian Carter
Technical Manager
Leading Edge Internet

Web	  http://www.lei.net.au http://support.lei.net.au
Direct    +61 2 6163 6162  Support 1 300 662 415
E-mail    cartera at lei.net.au




-- 
Adrian Carter
Technical Manager
Leading Edge Internet

Web	  http://www.lei.net.au http://support.lei.net.au
Direct    +61 2 6163 6162  Support 1 300 662 415
E-mail    cartera at lei.net.au




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