[rt-users] searching on open tickets is not working

Rob Wilson robw at plattformad.com
Sat Dec 31 09:18:48 EST 2005

I am using the query builder in RT and I want to run the following query


Owner='3621' or

Owner='82' or

Owner='86' or 

Owner='84' or 

Owner='78' or 

Owner='90' or 

Owner='4003' or 

Owner='4139' or 


and Status='open' 


this is the SQL statement that I want to run but in the builder I can either
do OR and AND not both. 


How do I do this?


My objective to get a list of all the open tickets for my team.


Please let me know if you have any questions.





Rob Wilson
Project Manager
500 N. Rogers Rd.
Olathe, KS 66062
Phone: 913-254-6779
Fax: 913-764-3098 


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