[rt-users] problem with accessing the webpage

ravin.mathoora at virtualaccess.com ravin.mathoora at virtualaccess.com
Tue Feb 1 05:26:37 EST 2005


Hi, i am having trouble with accessing the webpage:

This is the error that I get in the rt-error.log:
Connect Failed Can't connect to local MySQL server through socket
'/var/lib/mysql/mysql.sock' (2)\n at /opt/rt3/lib/RT.pm line 168\n

When I look at the RT_SiteConfig.pm, below is displayed the lines: 166 - 172
166 # and comment mail tracked by RT, unless overridden by a queue-specific
    167 # address.
    168
    169 Set($CorrespondAddress , 'RT_CorrespondAddressNotSet');
    170
    171 Set($CommentAddress , 'RT_CommentAddressNotSet');
    172

This is what is written to the rt-access.log
10.1.10.15 - - [01/Feb/2005:10:18:33 +0000] "GET /favicon.ico HTTP/1.1"
500 610
10.1.10.15 - - [01/Feb/2005:10:18:33 +0000] "GET / HTTP/1.1" 500 610

I am missing something small here, and I cannot seem to see it, so any
help would be appreciated.

Many thanks
Ravin





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