[rt-users] problem with accessing the webpage

[ravin.mathoora at virtualaccess.com]

Found the error, if you are installing this on Fedora Core 3, FC3 comes
with a package called SELinux. It is a package that locks down the OS and
generates the following errors in the rt-error.log:

onnect Failed Can't connect to local MySQL server through socket
> '/var/lib/mysql/mysql.sock' (2)\n at /opt/rt3/lib/RT.pm line 168\n

If you disable SELinux, this will solve the problem...you can disable
SELinux by editing the /etc/sysconfig/SELinux file. It is
self-explanatory.

Good luck...as the irish say :-)

Best Regards,
Ravin

> Hi, i am having trouble with accessing the webpage:
>
> This is the error that I get in the rt-error.log:
> Connect Failed Can't connect to local MySQL server through socket
> '/var/lib/mysql/mysql.sock' (2)\n at /opt/rt3/lib/RT.pm line 168\n
>
> When I look at the RT_SiteConfig.pm, below is displayed the lines: 166 -
> 172
> 166 # and comment mail tracked by RT, unless overridden by a
> queue-specific
>     167 # address.
>     168
>     169 Set($CorrespondAddress , 'RT_CorrespondAddressNotSet');
>     170
>     171 Set($CommentAddress , 'RT_CommentAddressNotSet');
>     172
>
> This is what is written to the rt-access.log
> 10.1.10.15 - - [01/Feb/2005:10:18:33 +0000] "GET /favicon.ico HTTP/1.1"
> 500 610
> 10.1.10.15 - - [01/Feb/2005:10:18:33 +0000] "GET / HTTP/1.1" 500 610
>
> I am missing something small here, and I cannot seem to see it, so any
> help would be appreciated.
>
> Many thanks
> Ravin
>
>
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