[rt-users] NotifyGroup on custom field value change

[Oluwatomisin Ilori]

Yes, I just saw the rt-notify-group-admin script in sbin folder but can I run it from rt-crontool ? thanks.
 

"Ruslan U. Zakirov" <Ruslan.Zakirov at acronis.com> wrote: Oluwatomisin Ilori wrote:
> Please I'm running rt 3.2.2 on redhat linux 8.0 with mod_perl 1 on 
> apache 1.3.3, perl 5.8.3 and mysql 4.1.9. Please i need to write a 
> custom action code that send's email to a particular group if the custom 
> field selected is "east". I was thinking I should be able to use 
> ruslan's module but I don't know how to go about this. Please, any help 
> would be greatly appreciated.
Did you run rt-notify-group-admin script???
Did you read RT-Action-NotifyGroup docs???
http://search.cpan.org/src/RUZ/RT-Action-NotifyGroup-0.02/README


> 
> if (($self->TransactionObj->Type eq "CustomField") and 
> ($self->TransactionObj->NewValue eq "East")) {
> ****send email to groupA
> return(1);
> } else {
> return(undef);
> }
Use this code as custom condition.

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