[rt-users] RT 3.4.0 Change ownership issues?

Jesse Vincent jesse at bestpractical.com
Wed Feb 2 10:09:36 EST 2005




On Wed, Feb 02, 2005 at 09:12:49AM -0500, Crews, Richie  wrote:
> That fixed it for the other users, however I noticed that when a user is
> "SuperUser" own ticket is not part of their permissions. Is this
> designed this way or just something new?

That's a design change for 3.4. The problem was that there was no way to
stop your "superusers" from showing up in the list of possible ticket
owners for a given queue. And it's really not always apropriate for
"root" to show up in the list of people who can handle HR issues ;)


	Jesse



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