[rt-users] Error display in Web UI on Resolve

[Oluwatomisin Ilori]

This is also part of the error. Please, any help would be greatly appreciated.

Can't locate object method "To" via package "RT::Action::Notify" at /opt/rt3/share/html/Ticket/Elements/PreviewScrips line 101.Trace begun at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Exceptions.pm line 131HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method "To" via package "RT::Action::Notify" at /opt/rt3/share/html/Ticket/Elements/PreviewScrips line 101.^J') called at /opt/rt3/share/html/Ticket/Elements/PreviewScrips line 101HTML::Mason::Commands::__ANON__('TicketObj', 'RT::Ticket=HASH(0x975a3d0)', 'Action', 'Respond', 'id', 3) called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Component.pm line 136HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x98e6580)', 'TicketObj', 'RT::Ticket=HASH(0x975a3d0)', 'Action', 'Respond', 'id', 3) called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line 1074eval {...} at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line
 1068HTML::Mason::Request::comp(undef, undef, 'TicketObj', 'RT::Ticket=HASH(0x975a3d0)', 'Action', 'Respond', 'id', 3) called at /opt/rt3/share/html/Ticket/Update.html line 121HTML::Mason::Commands::__ANON__('Action', 'Respond', 'id', 3, 'Action', 'Respond', 'id', 3) called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Component.pm line 136HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x899b10c)', 'Action', 'Respond', 'id', 3, 'Action', 'Respond', 'id', 3) called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line 1074eval {...} at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line 1068HTML::Mason::Request::comp(undef, undef, 'Action', 'Respond', 'id', 3, 'Action', 'Respond', 'id', 3) called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line 760HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x9a36618)', 'Action', 'Respond', 'id', 3) called at
 /opt/rt3/share/html/autohandler line 221HTML::Mason::Commands::__ANON__('Action', 'Respond', 'id', 3) called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Component.pm line 136HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x971d4b0)', 'Action', 'Respond', 'id', 3) called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line 1069eval {...} at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line 1068HTML::Mason::Request::comp(undef, undef, undef, 'Action', 'Respond', 'id', 3) called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line 338eval {...} at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line 338eval {...} at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/Request.pm line 297HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9a36618)') called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line 134eval {...} at
 /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line 134HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9a36618)') called at /usr/local/perl-5.8.6/lib/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line 827HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x9675f3c)', 'Apache=SCALAR(0x98eb670)') called at /opt/rt3/bin/webmux.pl line 126eval {...} at /opt/rt3/bin/webmux.pl line 126RT::Mason::handler('Apache=SCALAR(0x98eb670)') called at /dev/null line 0eval {...} at /dev/null line 0


"Ruslan U. Zakirov" <Ruslan.Zakirov at acronis.com> wrote: I can't reproduce that with 3.2.HEAD :(

Oluwatomisin Ilori wrote:
> Thanks so much, pls I would be very glad if u can help me look thru 
> this. I discovered that it's only when I click on reply/resolve/comment 
> that i get this error using the root account or an account that has 
> super user rights.
> 
> Thanks.
> 
> ------------------------------------------------------------------------
> *ALL-NEW Yahoo! Messenger* 
> * 
> - all new features - even more fun!** *




		
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 ALL-NEW Yahoo! Messenger - all new features - even more fun!  
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