[rt-users] Error display in Web UI on Resolve

[Ruslan U. Zakirov]

oops, me is going to test it, soon.


Oluwatomisin Ilori wrote:
> 
>     Hi all.
> 
> I run rt 3.2.2, perl  5.8.6, redhat linux 8.0, mod_perl 1 on apache 
> 1.1.9 and mysql 4.1.9. I get this error anytime i click on resolve and 
> i've not been able to get any mails out of RT. I've configured all the 
> scrips to notify owners, requestors, adminccs on create, owner change, 
> status change etc but they are not sending the mails out. please, can 
> someone help me out. I get the error below on the web UI whenever i 
> click on resolve:
> 
> /(Check boxes to disable notifications to the listed recipients)/
> **
> On Comment Notify AdminCcs as Comment with template Admin Comment
> 
> *System error*
> 
> *error:*  	Can't locate object method "To" via package 
> "RT::Action::NotifyAsComment" at 
> /opt/rt3/share/html/Ticket/Elements/PreviewScrips line 101.
> *context:*  	
> *...*  	
> *97:*  	<b><%$scrip->Description%></b><br>
> *98:*  	<&|/l, $scrip->ConditionObj->Name, $scrip->ActionObj->Name, 
> $scrip->TemplateObj->Name&>[_1] [_2] with template [_3]</&>
> *99:*  	<br>
> *100:*  	%foreach my $type qw(To Cc Bcc) {
> *101:*  	%my @addresses = $scrip->ActionObj->Action->$type();
> *102:*  	<ul>
> *103:*  	%foreach my $addr (@addresses) {
> *104:*  	<li> <b><%loc($type)%></b>: <input type="checkbox" 
> name="Ticket-<%$TicketObj->id%>-SquelchMailTo" 
> value="<%$addr->address%>"> <%$addr->address%>
> *105:*  	% }
> *...*  	
> 
> *code stack:*  	/opt/rt3/share/html/Ticket/Elements/PreviewScrips:101
> /opt/rt3/share/html/Ticket/Update.html:121
> /opt/rt3/share/html/autohandler:221
> 
> raw error 
> <http://rt1.ipnxtelecoms.com/Ticket/Update.html?Action=Comment&DefaultStatus=resolved&id=7#raw>
> 
> 
> 
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