[rt-users] Deleting particular attachments

Todd Chapman rt at chaka.net
Tue Feb 8 14:23:24 EST 2005


There is not way to do this currently (that I would recommend) other
than deleting the ticket and then using Ruslan's RTx::Shredder to
really get rid of it.

-Todd

On Tue, Feb 08, 2005 at 01:56:39PM -0500, Adam Hirsch wrote:
> I figured this must be an FAQ by now, but apparently my users must be
> dumber than the average bear, having gone over the wiki and the docs to no
> avail.  Having had a business-sensitive attachment sent in with a ticket,
> I'm looking for the shortest-path to removing it from an RT 3.0.x (I know,
> I know) instance.  Any suggestions (i.e. sql DELETE statements) or pointers
> to docs-for-the-impaired would be most, most welcome.
> 
> Adam
> 
> -- 
> One word -- to a wise man.                         <http://web.baz.org/~adam/>
> One lash -- to a bright horse.  - Zen saying                     <adam hirsch>
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