[rt-users] Upgrade problems 2.0.15 -> 3.2.2

[Thomas Nail]

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Well, I just upgraded the Storable.pm version on the old box to 2.13 and
no dice: same errors as before. Do I have to recompile/install
Apache::Session and MLDBM as well?

Thanks again,

- -=Tom Nail

Gary Holmes wrote:
| I had problems like this. It turned out to be the version of Storable.pm
| on the old box.
|
| HTH,
| Gary
|

|>Setups:
|>
|>[OLD]
|>RHEL3 WS Update 4
|>MySQL 3.23.58
|>Perl 5.8.0
|>mod_perl 1.29
|>Apache 1.3.27
|>rt-2.0.15
|>
|>[NEW]
|>RHEL3 WS Update 4
|>MySQL 4.1.9
|>Perl 5.8.6
|>mod_perl 1.29
|>Apache 1.3.33
|>rt-3.2.2
|>
|>Errors:
|>
|><--snip-->
|>uCreating user Unnamed user 272
|>.[Wed Feb  9 18:17:27 2005] [error]: Could not create a new user -
|>(/opt/apps/rt3/lib/RT/User_Overlay.pm:260)
|>Failed to create user for$VAR1 = {
|>~          'CryptedPassword' => undef,
|>~          'Name' => 'Unnamed user 272'
|>~        };
|>uCreating user Unnamed user 4
|>.[Wed Feb  9 18:17:27 2005] [error]: Could not create a new user -
|>(/opt/apps/rt3/lib/RT/User_Overlay.pm:260)
|>Failed to create user for$VAR1 = {
|>~          'CryptedPassword' => undef,
|>~          'Name' => 'Unnamed user 4'
|>~        };
|>
|><--snip-->
|>Importing groups
|>rrCouldn't load principal  to grant them CommentOnTicket globally
|>$VAR1 = {
|>~          'PrincipalType' => 'User',
|>~          'PrincipalId' => '6',
|>~          'Name' => 'CommentOnTicket'
|>~        };
|>[Wed Feb  9 18:17:51 2005] [crit]: 1
|>(/opt/apps/rt3/lib/RT/ACE_Overlay.pm:906)
|>[Wed Feb  9 18:17:51 2005] [crit]: Can't load a principal for id
|>(/opt/apps/rt3/lib/RT/ACE_Overlay.pm:907)
|>rCouldn't load principal  to grant them CommentOnTicket globally
|>$VAR1 = {
|>~          'PrincipalType' => 'User',
|>~          'PrincipalId' => '7',
|>~          'Name' => 'CommentOnTicket'
|>~        };
|>[Wed Feb  9 18:17:51 2005] [crit]: 1
|>(/opt/apps/rt3/lib/RT/ACE_Overlay.pm:906)
|>[Wed Feb  9 18:17:51 2005] [crit]: Can't load a principal for id
|>(/opt/apps/rt3/lib/RT/ACE_Overlay.pm:907)
|>rCouldn't load principal  to grant them CommentOnTicket globally
|>$VAR1 = {
|>~          'PrincipalType' => 'User',
|>~          'PrincipalId' => '8',
|>~          'Name' => 'CommentOnTicket'
|>~        };
|>
|><--snip-->
|>Importing tickets...t-1
|>Couldn't create ticket HASH(0x92680e4) $VAR1 = {
|>~          'Requestor' => [
|>~                           'blah at blah.com'
|>~                         ],
|>~          'Owner' => undef,
|>~          'LastUpdatedBy' => undef,
|>~          '_RecordTransaction' => '0',
|>~          'id' => 1,
|>~          'Queue' => 'general',
|>~          'Creator' => undef
|>~        };
|>Couldn't create trans  1
|>$VAR1 = {
|>~          'id' => 1,
|>~          'Creator' => undef,
|>~          'ActivateScrips' => '0'
|>~        };
|>
|>_______________________________________________
|>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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