[rt-users] 3.4.0 impressions and a slight problem

[Roy-Magne Mo]

On Thu, Feb 10, 2005 at 11:57:25PM -0500, Jesse Vincent wrote:
> On Fri, Feb 11, 2005 at 05:38:04AM +0100, Roy-Magne Mo wrote:
> > Hi,
> > 
> > I've just upgraded my 3.2.2 installation of RT and at the same time
> > upgraded my MySQL from 4.0.20 to 4.1.9 om Fedora Core 2. 
> > 
> > RT does really seem snappier now compared to 3.2.2, but the Query
> > Builder and bulk updates has slowed down to a crawl. 
> > 
> > The reason does seem to be the change from using a inputfield for
> > specifying the Owner/Requestor/Creator of the ticket to using a dropdown
> > box.
> > 
> > We are using RT for tracking abuse-mail, and there has a lot of
> > different mail adresses stored in database - at the moment 6868.
> > 
> 
> You have 6868 _staff_ users who show up in the potential owner list?

No - these are Unprivileged users coming from abuse-tickets, I've got
about 40 staff users. 

Everyone and Unprivileged users are not granted any global rights.
Unprivileged are granted ReplyToTicket, CreateTicket and CommentOnTicket
on the abuse queue. 


-- 
Roy-Magne Mo