[rt-users] New tickets thru email

[Andy Harrison]

On Fri, 11 Feb 2005 12:55:12 -0600, Dave Kettmann
<dkettmann at netlogic.net> wrote:
> Hi all,
> 
> I am trying to get RT setup for my office here, and I am probably just a bit confused. From reading on the RT website, it says it will automatically create tickets when an email is recieved. Is this the default behavior? I have been looking thru the options for a few hours now and tweaking different things and cant find this option or get it to do this at all.
> 
> It is probably something I am over-looking and will probably be staring me in the face when I find the answer. Any help is appreciated.
> 

Start with the rt-mailgate docs.

# perldoc /RT_DIR/bin/rt-mailgate

-- 
Andy Harrison