[rt-users] Changing initial ticket number
mikula mali
mikulamali at hotmail.com
Sun Feb 13 19:34:58 EST 2005
Hi -- is there a simple way to change the new ticket id (in the new
installation) so that new tickets numbers will be created, for example,
starting at #1234 rather than #1? Even better: is there a way to customize
ticket number visible to requesters?
Basically, I dont want our requestors to get an idea that we're just serving
very first support requests. Thanks.
-marc
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