Hi! What is the easiest way to add a rule that if a new ticket contains the string "Linux installation" it will notify me (or any email I choose. /nisse -- <+--// \\--+> Datorcentralen Luelå tekniska universitet Name: Nils-Erik Svangård e-mail: nisse at dc.ltu.se Ph: +46-920-49244 URL:http://www.dc.ltu.se <+--\\ //--+>